Privacy Policy

Last updated: 23.07.2026

1. Introduction

HAMACHI DOOEL ("we", "our company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and what your rights are according to the Law on Personal Data Protection of the Republic of North Macedonia.

By using our website and our services, you confirm that you have read and understood this Privacy Policy.

2. Personal Data Controller

The personal data controller is:

HAMACHI DOOEL

Address: [Enter address]

Email: [Enter email]

Phone: [Enter phone]

3. What personal data we collect

Depending on your use of the website, we may collect the following data:

  • First and last name

  • Shipping and billing address

  • Email

  • Phone number

  • Order information

  • Payment information (we do not store credit card data)

  • IP address

  • Website usage data

  • Data obtained through cookies

4. For what purposes we use the data

We process your personal data for:

  • order processing and delivery;

  • customer communication;

  • issuing invoices;

  • providing customer support;

  • fulfilling legal obligations;

  • improving website operation;

  • preventing abuse and fraud;

  • sending marketing notifications, only if you have given consent.

5. Legal basis for processing

We process personal data based on:

  • contract execution (order fulfillment);

  • legal obligation;

  • your consent (e.g. for newsletter);

  • legitimate interest in improving services and website security.

6. Sharing personal data

We do not sell or rent your data.

If necessary, we may share it with:

  • courier services for delivery;

  • payment service providers;

  • IT services and hosting providers;

  • accounting and legal advisors;

  • competent state authorities when required by law.

All third parties are obliged to process the data in accordance with applicable legal regulations.

7. How long we store data

We store personal data only as long as necessary for the purposes for which it was collected or as required by applicable legal regulations.

8. Data security

HAMACHI DOOEL applies appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration or misuse.

9. Your rights

According to the Law on Personal Data Protection, you have the right to:

  • request access to your personal data;

  • request correction of inaccurate data;

  • request deletion of data when legal conditions are met;

  • request restriction of processing;

  • object to processing;

  • withdraw consent when processing is based on consent;

  • submit a request for data portability, where applicable;

  • submit a complaint to the Agency for Personal Data Protection of the Republic of North Macedonia.

10. Cookies

Our website uses cookies to improve functionality, analyze traffic, and enhance user experience.

More information can be found in our Cookie Policy.

11. Links to other websites

Our website may contain links to third-party websites. HAMACHI DOOEL is not responsible for their privacy policies or the content of those websites.

12. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. All changes will be published on this page with a new last updated date.

13. Contact

If you have questions regarding this Privacy Policy or how we process your personal data, please contact us using the information available on our Contact page.

We will endeavor to respond to your request as soon as possible and in accordance with the applicable legal regulations of the Republic of North Macedonia.