Return and Refund Policy
Your satisfaction is important to us. If you are not satisfied with your purchase, you may request a return according to the following conditions.
Right of Withdrawal
The buyer has the right to return the product within 14 days of receipt, in accordance with applicable consumer protection laws.
Return Conditions
The product must be:
- Unused
- In original condition
- In original packaging
- With proof of purchase
Non-Returnable Products
We do not accept returns for:
- Products damaged due to improper use
- Custom-ordered products
- Products with compromised original packaging (where applicable)
- Consumable parts, except for factory defects
Return Process
To initiate a return, please contact us with:
- Order number
- Reason for return
- Photos (if applicable)
Refunds
Upon receipt and inspection of the product, a refund will be issued within 7–14 business days, using the same payment method, unless otherwise agreed.
Return shipping costs may be borne by the buyer, except in cases of incorrect or damaged delivery.