Warranty

At Hamachi, the quality and trust of our clients are our priority. Therefore, all products in our offer are provided with a warranty in accordance with the terms established by the manufacturer and applicable legal regulations.

Warranty Coverage

The warranty covers manufacturing defects and malfunctions that may occur during normal and proper use of the product, within the warranty period.

The length of the warranty may vary depending on the product type and brand, and the exact information is stated in the warranty card or in the product description.

What does the warranty cover?

The warranty may include:

• Free product repair

• Replacement of faulty parts

• Product replacement, if repair is not possible

• Technical support and service check

All warranty interventions are performed by an authorized service center or by our expert service team.

What is not covered by the warranty?

The warranty is not valid in cases of:

• Improper use or inadequate maintenance

• Physical damage, impacts, or falls

• Normal wear and tear of consumable parts

• Unauthorized repairs or interventions

• Failure to follow usage instructions

How to claim warranty?

If you need warranty support, please contact us and have ready:

• Proof of purchase (fiscal receipt or invoice)

• Warranty card (if issued)

• Brief description of the problem

Our team will guide you through the further procedure and provide the fastest possible solution.

Contact for warranty and service

For all questions related to warranty, service, or technical support, feel free to contact us through our showrooms or via the contact form on our website.

Your safety and satisfaction are our responsibility.